poggle
Forum Donator 2023/24
I got that impression as well. Mentioning another customer sounded like they were saying they can’t please everyone. It felt like the last reply was from someone different from the first two which were more polite and professional.
My concern is what counts as a low amount? That could vary a lot.
I’ve emailed Hay Box as well because my subscription is saying free delivery so I want to make sure they won’t take more than is stated.
If you haven't amended your subscription, from what HayBox have said you'll not be paying more. It's only if the order's been amended.
Yepp, can confirm that my recent, unamended order post delivery charge change had no delivery fee added. The second you change it, though... then you're fair game.