Hay

I really don't what to do.
I have no indication to know if they are eating
 
Have they definitely not come out and eaten any food?
Are you still seeing fresh poops in there?

It can take them a while settle in, they look a bit scared in the picture. Have you covered the entire cage roof with a blanket to make them feel safer?

The issue is piggies need hay constantly going through their system and without eating anything, they can quickly get into medical trouble.

As I said yesterday, the only way to know whether they are in fact eating enough is to weigh them to check their weight is going up. Hay is the biggest part of their diet but you can’t judge their intake by eye, you have to weigh the piggies.
 
They walk around a lot, and I have no way of considering them ...
Apparently they don't seem to be eating
 
I can’t really tell you any more than I have.
It takes them time to settle in, so cover some of their cage with a blanket to help them feel more secure.
Feed them a hay based diet. It’s the most important part. You can give a small amount of vegetables which need to be introduced slowly so as to not cause a tummy upset. Guinea pig pellets are the least important part of their diet, they need a tablespoon of those per piggy per day.
Weighing them is part of their routine care and the only way to know if they are eating enough hay.
They may be eating some hay when you aren’t looking though. If they are pooping, then they must be eating something.
If they are not pooping at all and not eating anything at all then they will become poorly, you will need to see a vet if this happens
 
When did you get them? If you got them less than a week ago then you shouldn't touch them or anything so they can settle in, as said by many of the other members of this forum, if they are really scared they won't come out to eat because they don't know if they are safe.

Place a blanket over their cage and don't bother them, only see them if you are giving them some more hay or veggies. I'm sure they will start to eat soon, don't worry!
 
we get them tree days ago.
how can I start to communicate with them?
 
we get them tree days ago.
how can I start to communicate with them?

We have a guide of information on how to bond with them, but first you need to give them time to feel secure before you start to handle them.

Have you looked into a bigger cage? They need a cage which measures at least 120cm long by 60cm wide
 
95X57X46H CM

That’s not ideal I’m afraid.
Minimum welfare requirements is a cage of at least 120cm by 60cm but a cage of 150cm x 60cm is the recommended cage size. The bigger the cage the healthier and happier they will be
 
the cage is forever open...

So they have free access to roam the whole room all day and night and never get locked into the cage? If that’s the case then as long as the room is safe and there is nothing they can chew and hurt themselves on, then that’s fine, but if they ever get locked into that cage, then it is too small to be a permanent home.
i would imagine that at this point they would be too scared to come out of the cage of their own free will.

Do read the care guides I linked in above
 
I read thank you!
they are in my bedroom
 
Cover the cage with a blanket. If there is poo in the cage then they are eating. Do they have water as well?

I don’t think they will be coming out just yet. They look too scared and are likely not yet ready for that. Did you put in the green hay you got from the farm? Also put in two slices of pepper or cucumber.
 
but it is normal?
not return them to the store?
I call the store and they say the never eat hay before.
does the still can eat hay?
they 2 month old
 
but it is normal?
not return them to the store?
I call the store and they say the never eat hay before.
does the still can eat hay?
they 2 month old

It is normal for prey animals to be scared, it can take a lot of time for them to settle in. You need to cover the cage as we have said
You don’t need to return them to the store, unless you feel you can’t cope with them (although we would always advise surrendering them to a rescue centre rather than taking them back to a shop)
If they’ve never eaten hay before then that is not at all good - it needed to be the bulk of their diet since they were weaned from their mother at a few weeks old.
You must keep offering them hay, some vegetables and a small amount of pellets, and water. Only go to them to feed and clean their cage, otherwise leave them to settle in and realise they are safe
 
But if they have never eaten the hay, will they ever realize they have to eat it?
 
If they’ve never eaten hay then that is a problem! Hopefully they learn it’s edible. Just leave it in. Don’t do that whole bag, maybe 1/4 then top it up if they eat it. And take out any that have done a wee on and put in more.
 
But if they have never eaten the hay, will they ever realize they have to eat it?
They hopefully will. You have to just keep trying. When lockdown is over you can try to find other types of hay.
 
every time when they see me they escape....
How long is it expected to last?
(As you told me, the cage is covered in a blanket, and I speak next to them)
 
every time when they see me they escape....
How long is it expected to last?
(As you told me, the cage is covered in a blanket, and I speak next to them)

As siikibam says, it may be months before don’t run off when you go to speak to them. They are prey animals and it is their instinct to be scared. All piggies come round in their own time, but for some if just takes a long long time
 
How to speed up the process?
 
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