Roselina
Forum Donator 2024/25
Hello Everyone - has anyone had problems recently with Haybox club hay ? A 5kg box arrived smelling musty and my guinea pigs refused to eat it. I then ordered 2 2.5 kg boxes one of which arrived damaged / taped up and with a 1/3 of the hay missing. I did contact Haybox but they were not helpful. They did say they were sorry it happened. They also said they are looking into their packing procedure and will discuss with DPD but declined to replace the hay.
Disappointing !
Can anyone recommend an alternative supplier
Disappointing !
Can anyone recommend an alternative supplier