Sad to say I‘m still having a bad time with my vets that haven’t taken my complaint about the botched dental on Rosie seriously, or bothered to respond besides a call to say someone else was handling it - though this person has never been made known to me - and vaguely saying the vet that did the bad dental has decided not to do guinea pigs teeth again.
When Rosie’s condition worsened I decided it was time to let her go and took her to the same vet because I’ve had good service from them for 10 years until now. They were respectful and helpful on the day she died but then I phone a week later to ask if her ashes are ready for collection and the receptionist didn’t know she was deceased, there was no record of it and they had to go look for her! She’d be left in the fridge forgotten about like old pasta! I wrote to them again reiterating my complaint and haven’t heard anything so my next step is to take it higher.
I can’t tell you how upset I am that she was “lost” and abandoned in the fridge. I’ve lost all confidence and trust in my vet and need to find somewhere else to take my pets (I have looked on the vet locator). Why are guinea pigs treated as second class citizens! They have the same lifespan as my dog and just as important. I can’t believe they ever gave her back to me in such a horrific state with the teeth saying the procedure had gone great! I wasn’t impressed with City Vets in Exeter either. Feels like I don’t have anywhere to turn. I have one more vet to try. Why aren’t there more piggy specialists!
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I wish I hadn’t taken Rosie back there, my poor sweet girl dumped in the fridge. It makes her loss so much harder to bear.