I have been to a well know transport cafe before (which shall remain nameless) on the way home from somewhere just to use the toilets. As soon as you opened the door that led to the loos (from the restaurant) the smell of urine just hit you
. It was so bad it made you feel ill. The toilets were completely disgusting and this was a place that food was being prepared and eaten on the premises and I bet the waiting staff and the chefs used the same loos!
An old friend of mine had a sister that worked for Environmental Health and her job was to go around checking restaurants and she said that if you want to know the cleanliness of the kitchen look at the cleanliness of the loos!
As soon as I got home, I sent an email off to the Head Office about the disgusting state of the toilets but I never heard back from them despite chasing it up.