My piggies have never fallen through the hole ..... not that I know of anyway! We had problems with the ramp and Helen from Cosy Cavies made me a tunnel, I have attached the link, if you scroll down you will see the story!
http://www.cosycavies.co.uk/
Hope this helps
give them time, pick them up and just put them half way on the ramp and hopefuly they will get to know it, i did that and now they love the ramps!I bought the Pets@home Primrose cottage while it had £50 knocked off of it, problem is the piggies won't use the ramp even after trying to tempt them up.
Any idea's? Thanks