Hammocky Hammocks?

Status
Not open for further replies.
LennyPig

LennyPig

Teenage Guinea Pig
Joined
Dec 29, 2008
Messages
706
Reaction score
0
Points
0
Location
N Yorks
Has anyone else had problems getting a reply to queries from them?

I've contacted them twice now, once via their website contact form and a week later (on Sunday) directly to their email address in case their was a problem with their contact form. Their website says they respond in 24 hours.

Am I right in thinking someone here works for them / is them?

Is there a problem with their email or summot?

Cheers.
 
Hi!

Eep! Sorry about that! Did you get in touch via the contact form? Sounds like we might have some gremlins in the system :( I'll try and sort it out later this evening.

In the meantime you can always pm me via here, and I'll help if I can :)

Thanks for letting me know!

Sarah
x
 
I have received a couple of orders this morning so looks like everything is ok :) Did you receive an order confirmation?
 
Thanks for letting me know! It does seem that the problems are with the Contact Form email addresses so that is something I will be able to sort out this evening :)

If anyone needs to get in touch with me before this evening you can email me on nox [at] hammockyhammocks.co.uk.
 
thank you, I'll email you directly now.

don't worry about it, I know these things can happen!

to answer your question - first I sent a message on the contact form and then when I had no reply sent an email directly myself to the address on the contact page
 
Hi Sarah,

Just to let you know I emailed you yesterday evening at about 6.30pm. (nox [at] hammockyhammocks.co.uk )
 
Status
Not open for further replies.
Back
Top