I have been with Exotic for the past 7 years - loads of claims - they are very quick - usually within a week - it is the vets who are slow to send off claim forms - Exotic have paid out over £5500 in the last 3 years with my pigs no problem - the way to look at insurance is I would not have been able to save enough money to cover their vets bills - a better way is by law you have to pay out for car insurance - if you don't have a car accident and don't make a claim, you don't go around moaning that it's a waste of money - you are just happy you haven't been in an accident -